Every order is packed by hand at our HQ in Blackwater, outback Queensland, and sent with Australia Post. Here's everything you need to know about getting your Country Allure pieces to your door.
Shipping at a glance
The same standard rates apply to every destination we ship to: Australia, New Zealand, the United States, Canada and the United Kingdom.
| Order total | Standard shipping |
|---|---|
| Under $100 | $7.99 |
| $100 to $199.99 | $14.95 |
| $200 and over | FREE |
| Express (Australia only, up to 4kg) | $24.99 |
All prices are in Australian dollars. Your exact shipping cost is shown at checkout before you pay.
How long will it take?
1. We pack and dispatch
Orders are packed and sent within 1 to 3 business days. Hot Iron Branding orders are made to order and can take up to 7 business days before they ship. During sales and busy periods, dispatch can take a little longer.
2. Australia Post delivers
| Delivery | Estimated time after dispatch |
|---|---|
| Standard: QLD, NSW & VIC | 3 to 10 business days |
| Standard: all other states | 5 to 14 business days |
| Express (Australia only) | 2 to 5 business days |
| International | 10 to 30 days |
We're based in regional Queensland, and if you're in a regional or remote area too, delivery may take a few extra days. For a more exact estimate, use the Australia Post delivery time calculator with our postcode, 4717.
Express shipping
Need it sooner? Express is a flat $24.99 for Australian orders up to 4kg, and it jumps the queue when we pack.
Heavier orders, like large cowhide rugs: express isn't available at checkout for orders over 4kg, but we're happy to quote it for you. Email info@countryallure.com with the items you'd like and your postcode, and we'll come back to you with a price.
International orders
We ship to New Zealand, the United States, Canada and the United Kingdom at the same rates shown above, with free shipping on orders of $200 AUD or more.
Customs and import duties: any local taxes or duties charged in your country are the responsibility of the recipient. We can't prepay these, so we recommend checking with your local customs office if you're unsure what may apply.
If a parcel is refused or returned to us, we may charge a fee to cover the shipping and merchant costs involved.
Tracking your order
Once your order ships, you'll receive a tracking link from us. For anything about your parcel once it's on its way, such as delivery estimates, a delayed parcel or a change of address, please contact Australia Post directly with your tracking number, as they'll have the most up to date information.
Pre-orders
Pre-order items are dispatched as soon as they arrive. You'll find the estimated timeframe on each product page. If your order includes both pre-order and in-stock items, we'll send everything together once the pre-order is ready. Want them sent separately? Just email info@countryallure.com.
Pre-order timeframes are estimates and can change. If you need your item by a certain date, let us know and we'll do our best to help.
Cowhide patterns and stock
Every cowhide is one of a kind, so product photos show the style of pattern rather than the exact piece you'll receive. If you have a pattern preference, add it to the order notes at checkout, and check availability with us first if a particular pattern really matters.
We work hard to keep stock levels accurate, but if something you've ordered turns out to be unavailable, we'll contact you to arrange a suitable alternative or a refund.
Returns
Changed your mind or need an exchange? See our Returns Policy for everything you need to know.
Still have a question?
Email us at info@countryallure.com and our team will be happy to help.
Thank you for supporting a female founded, Australian family owned business in the bush ❤